Privacy notice

Privacy Notice

LEGALLY respects your privacy and aims to handle personal information responsibly. This Privacy Notice explains what information we may collect, why we use it, when it may be shared, and how you can contact us about your information.

By using this website or contacting us about our services, you acknowledge that your personal information may be handled as described below, subject to applicable law and any consent required for the relevant activity.

1. Information We Collect

The information we collect depends on how you use our website and services. It may include:

• Contact details: name, telephone number, email address, and other details you choose to provide.
• Enquiry details: the service you are interested in, your message, and information needed to respond to your request.
• Service-related documents: information and documents you voluntarily provide when requesting assistance.
• Technical information: information such as browser type, device details, website usage data, IP address, and diagnostic logs, where collected by the website or its service providers.
• Communication records: correspondence and relevant records relating to enquiries or services.

Please provide only information reasonably necessary for your enquiry or requested service. Avoid sending sensitive personal information unless it is necessary and an appropriate method of communication has been agreed.

2. How We Use Your Information

We may use personal information for purposes such as:

• Responding to enquiries and requests.
• Explaining relevant services and documentation requirements.
• Providing and managing services you request.
• Communicating about progress, follow-up questions, and service-related matters.
• Maintaining business, transaction, and communication records.
• Protecting the website, detecting misuse, and addressing security issues.
• Meeting applicable legal and regulatory obligations.
• Improving website functionality and user experience where permitted.

We do not use personal information for purposes unrelated to the reason it was collected unless permitted or required by applicable law.

3. Legal Basis for Processing

Where applicable, we process personal information on a lawful basis, which may include your consent, steps taken at your request before entering into an engagement, performance of an agreed service, compliance with legal obligations, or other lawful grounds recognised by applicable law.

Where consent is required, you may withdraw it subject to legal requirements and the consequences explained at the time. Withdrawal does not affect processing that was lawful before withdrawal.

4. Sharing of Information

We do not sell personal information as a business practice.

Information may be shared when reasonably necessary with:

• Service providers supporting website hosting, email, security, communications, or technical operations.
• Relevant professionals or service partners involved in a service you have requested, where appropriate and legally permitted.
• Government authorities, regulators, courts, or law-enforcement agencies where disclosure is legally required or otherwise lawful.
• Other parties where you have requested or authorised the disclosure, or where applicable law permits it.

We aim to limit disclosures to information relevant to the purpose. The handling of information by independent third parties may also be governed by their own privacy terms and legal obligations.

5. Data Retention

We retain personal information for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining records, resolving disputes, protecting legitimate interests, and meeting legal or regulatory requirements.

Retention periods may differ depending on the type of information and the circumstances. When information is no longer required, we aim to delete it, securely dispose of it, or anonymise it where appropriate and technically feasible, subject to applicable legal obligations.

6. Security of Information

We use reasonable measures intended to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

No method of electronic transmission or storage is completely secure. You should avoid sending confidential documents through an unsuitable channel and contact us if you have concerns about how information should be shared.

7. Your Privacy Rights

Subject to applicable law, you may be entitled to request access to personal information, correction of inaccurate information, erasure of information, withdrawal of consent, or assistance with a privacy-related grievance.

Some requests may be limited where information must be retained for legal, regulatory, security, or legitimate record-keeping purposes.

To make a request, contact us using the contact details published on this website. We may need to verify your identity before responding.

8. Cookies and Analytics

This website or its service providers may use cookies or similar technologies to support essential website functions, remember preferences, maintain security, or understand website usage.

Where consent is required for non-essential cookies or analytics, the relevant consent mechanism should be used. You may also be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

The actual cookies and analytics technologies used depend on the website configuration.

9. Third-Party Websites

Our website may contain links to external websites or services. These websites operate independently and may have different privacy policies and security practices.

Please review the relevant privacy notice before submitting personal information to a third-party website. LEGALLY does not control the privacy practices of independently operated websites.

10. Children's Information

This website is not intended to collect children's personal information unnecessarily. Where a service involves a child or another person requiring special protection, information should be provided only through an appropriate lawful process and, where required, with the consent or involvement of a parent, guardian, or authorised representative.

11. Changes to This Privacy Notice

We may update this Privacy Notice when our practices, website features, or applicable legal requirements change. The updated version will be published on this page, with an updated date where appropriate.

Please review this page periodically to understand how information is handled.

12. Contact and Privacy Grievances

If you have a question, wish to exercise a privacy right, or want to raise a concern about the handling of personal information, please contact LEGALLY using the contact details published on this website.

Please describe your concern clearly and avoid including unnecessary sensitive information in your initial message. We will review requests in accordance with applicable law and the information available to us.